| Degree Programme in Business Management 2008-2009 |
Study unit
00048 Services as Business Innovators 10 CR |
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| The students will be able to |
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• analyse business customer processes and operations, using them to generate holistic solutions to support the customers’ businesses
• analyse and develop new kinds of business models, allowing a significant role for services
• make use of technology in developing services
• develop cooperation models for producing and using information- and competence-intensive services
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| Content |
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• different service business models
• information-intensive service operations
• industrial service operations
• using information and communication technology
• outsourcing
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| Description |
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The competence gained in this study unit relates to seeing new kinds of service models as dynamic forces that can develop and reform business operations.
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| Prerequisites |
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Main professional study units or equivalent knowledge. |
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| Version |
2.0 |
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| Updated |
Jun 6 2006 |
